Terms of Service

Terms of Service

Please review and sign our Terms of Service & Authorization form.  For your convenience, you may sign a copy for our records at Check-In if you prefer or are unable to download and print.  You will only need to sign once for the duration of services with us, unless there is a lapse in services for more than 1 year.

If your dog is new to our services, you must complete our New Guest Application before making a reservation.

We allow and encourage group play for those who enjoy socializing with others.  For the safety of your pet and others, we cannot guarantee that dogs who are not spayed or neutered after 6 months of age can participate in group play.  We evaluate at each visit whether or not participation in group play is appropriate and safe for each guest.

Bring an ample supply of your pet’s food for their stay.  Maintaining the same diet helps to ensure a comfortable transition from your home to Flat Creek Pet Care and back home again.  A change in diet, coupled with being nervous in a new environment, can cause upset tummies! No need to bring bedding, blankets, toys, food or water bowls as we supply all of those items for your pet while staying with us.”