My goal is to help you understand and fulfill your dog’s needs, learn how to communicate more effectively with your dog and show how to reinforce obedience so that you can enjoy life with your dog to the fullest.
Fostering strong bonds and harmonious relationships between dogs and their owners through effective training methods and communication techniques
Gain a solid foundation of on leash obedience skills and clear communication. For dogs 6 months and older.
This popular program provides both on and off leash obedience for everyday living as well as assists with behavioral modification.
Serving all of Central Virginia and Southeastern North Carolina! We offer world-class dog training for all breeds, ages and behaviors! Whatever behavioral issues your dog is having, our team can help correct them for the better. Guaranteed results.
Susan is the owner and head trainer of Flat Creek Pet Care. She was born and raised in the area and graduated from Longwood College with a degree in Psychology and Community Counseling.
After working 10 years in the mental health field and volunteering with local animal rescue groups in the community, she fulfilled her dream of working with animals and opened Flat Creek Pet Care, a luxury pet boarding facility, in 2010.
Susan’s passion to help dog owners’ problem-solve behaviors and issues continued to grow during this endeavor, and she started offering dog training services in 2016.
We could not imagine better results or service. This training changed our entire relationship with our dog (7 years old). We were taught how to communicate more effectively with our dog and how to continue improving behavior after the training time was complete. Susan went above and beyond to be flexible with pick up, drop off, and providing everything we needed and more. We could not have asked for a better experience.
My Pittie mix Oliver just finished Susan's 3+ week Behavior Rehabilitation training program at Flat Creek Pet Care. Oliver had issues with anxiety based reactivity. I was reunited with Oliver a few days ago and Susan worked with me for several hours to make sure I was comfortable leading Oliver and controlling the e-collar. The transformation in Oliver is nothing short of a miracle. Although I am still learning all of the training myself, we now go on walks confidently, even with people/dog distractions along the way. Oliver responds so well and is obviously more relaxed when we are out and about. His ability to heel, down, sit, place, and break are amazing. Susan also worked with me on using the long leash and having Oliver return on command. I will begin working on that more once I have obtained more confidence on the short leash and e-collar. Initially, I was skeptical on the use of the e-collar, but now I am completely sold on it. The balanced approach that Susan using in her training makes so much sense and obviously works. During the training, Susan posted pictures and movies of Oliver's training and progress. It was amazing to watch him doing so well! She also answered my never-ending questions during the training. She is so knowledgable. A friend of mine recommended Susan and Flat Creek Pet Care and I am SO GLAD that I looked into it. Amazing!!
If you’ve never had a dog trained you may be feeling anxious or apprehensive on where to send them, as I was before using Flat Creek. I did much research on different programs and facilities beforehand as well as looked at extensive reviews from all of them. All my apprehension was laid to rest when we used Flat Creek. Susan was very engaged with our dog and made it a point to ask as many questions as possible to understand and uncover where she needed to direct focus. Each training program is tailored to your specific dog and needs. She made things very comfortable and it is apparent that she genuinely cares about the outcome. I highly recommend Flat Creek, and will be returning when we add a new puppy in the spring.
Susan at Flat Creek is tremendous! She was wonderful to work with and the training for our puppy was so thorough. It was amazing how much she learned. We will definitely be back in the future.
We took my Rottweiler to Flat Creek Pet Care at 6 months to begin having him trained before he’s 100+ lbs. I was amazed at the difference I noticed after his 1 week stay. When we returned to pick him up, he was no longer tugging the leash and followed commands much better! We were also equipped with knowledge on reinforcing his training as we prepared to take him home. I was also impressed to see updates via social media. Great experience and very professional business.
Our Goldendoodle puppy Archie attended a basic obedience session in February/March- the one where he stayed for 10 days. It was hard to leave our 6 month old baby, but we had known the folks at Flat Creek from previous boarding, and we felt comfortable leaving him in their hands. This trust turned out to be very justified! Archie did great. Susan and Kristin worked wonders with him! He learned how to walk nicely on the leash (which was huge for us), threshold manners (oh wait...you’re not supposed to barrel through the door first?), sit, down, come, and place. Who knew a crazy active little puppy could learn so much? Archie also had a lot of fun play time while he was there, as evidenced by all the pictures we were able to see on Facebook. We were also able to see pictures and videos of him learning his new skills. Susan and Kristin were very good about remaining in contact with us, and answering questions. When it was time for us to pick Archie up, they put us at ease and helped us learn how to work with him at home on our own. This was done in such a friendly, helpful manner. We highly recommend Flat Creek training. We are so grateful for their help!
Susan was wonderful to work with. Our puppy was like a whole new dog when we picked him up after the 10-day board and train. We couldn't be happier with Flat Creek Pet Care. We will definitely be back with our next dog. Thanks Susan!
Our chocolate lab - Zoey spent 10 days at Flat Creek working on basic obedience. Very hard for us to leave our fur baby for 10 days however Susan and her staff set our minds at ease. When we got Zoey back she had learned how to better listen and we understand what Zoey needed from us. Susan was very informative and patient with us. She also allowed us to contact with any additional questions or concerns. Flat Creek was amazing to us all. ️
There are truly no words for Flat Creek, their staff, and their services. I recently brought a new puppy into my home, which I haven't had in thirteen years. After looking into training options in the Lynchburg area I decided on Flat Creek and I couldn't be happier
Wow! Susan and her staff worked their magic on our Nala pup. Nala grew large and fast. She was quite the challenge in our home. We agreed on a 2 week board and train with the e-collar. At our go home session with Susan, I stood amazed. Wow! I felt my jaw hit the floor when I saw Nala respond to all of the commands. Flat Creek Pet Care is worth every penny!
We’ve had such a positive experience here! Our puppy did a puppy primer here and when he came back, he had wonderful manners (great leash walker now). Susan even followed up on his progress.
Flat Creek Pet Care follows a balanced approach to dog training, using various methods and tools to establish clear communication with dogs.
The primary focus is on training dogs to be their best in terms of health, behaviors, and their relationships with others.
Yes, Flat Creek Pet Care places importance on educating dog owners to ensure success in having their dogs listen and behave well with them.
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